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avatar for Ulundra Shon Bowers

Ulundra Shon Bowers

City of Dallas/ Dallas Water Utilities - SAP Business Consulting Division
Support Manager

Ulundra Bowers is the Business Analysis and Support Manager for the SAP Business Consulting Division. She joined the City of Dallas in 2004, and worked in Strategic Customer Services for 5 years.  In 2009, Shon transitioned to DWU, where she held various positions, including Supervisor, and more recently as the Billing Manager for the Revenue & Business Division.  Shon has vast experience in revenue, billing, and customer service and is very adept at using SAP IS-U and various components of the ERP to troubleshoot billing issues, and provide a high level of customer service.  She served as an SAP Subject Matter Expert (SME), and was very instrumental in coordinating testing teams for SAP implementations and subsequent system upgrades. 

Thursday, November 10


SAPinsight ROI Calculator Demo Station TBA

9:00am CST

11:15am CST

12:00pm CST

1:00pm CST

2:00pm CST

3:00pm CST

4:00pm CST

6:00pm CST

Friday, November 11

8:30am CST

10:00am CST

11:00am CST

11:45am CST

1:00pm CST

2:00pm CST

3:00pm CST