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Welcome to the 2016 Super User Conference site.  Be sure to make your profile great and add a picture... people are looking!  We are working on assigning session dates/times - check back soon or sign up for communications for updates!  Check out the Travel Info tab below to see hotel booking information. 
avatar for Ulundra Shon Bowers

Ulundra Shon Bowers

City of Dallas/ Dallas Water Utilities - SAP Business Consulting Division
Support Manager

Ulundra Bowers is the Business Analysis and Support Manager for the SAP Business Consulting Division. She joined the City of Dallas in 2004, and worked in Strategic Customer Services for 5 years.  In 2009, Shon transitioned to DWU, where she held various positions, including Supervisor, and more recently as the Billing Manager for the Revenue & Business Division.  Shon has vast experience in revenue, billing, and customer service and is very adept at using SAP IS-U and various components of the ERP to troubleshoot billing issues, and provide a high level of customer service.  She served as an SAP Subject Matter Expert (SME), and was very instrumental in coordinating testing teams for SAP implementations and subsequent system upgrades. 

Thursday, November 10
 

TBA

9:00am

11:15am

12:00pm

1:00pm

2:00pm

3:00pm

4:00pm

6:00pm

 
Friday, November 11
 

8:30am

10:00am

11:00am

11:45am

1:00pm

2:00pm

3:00pm