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Welcome to the 2016 Super User Conference site.  Be sure to make your profile great and add a picture... people are looking!  We are working on assigning session dates/times - check back soon or sign up for communications for updates!  Check out the Travel Info tab below to see hotel booking information. 
avatar for Kristen Scheffler

Kristen Scheffler

SAP
Sr. Manager Customer Engagements - North America Maintenance Go To Market
Greater Boston Area
In her current position as Sr. Manager Customer Engagements for North America, within SAP’s– Maintenance Go-To Market (MGTM) team, Kristen is responsible for engaging customers to assist and educate them on the value of their SAP Support investments, as well as driving utilization of support services across their landscape. Kristen is responsible for coordinating and driving programs externally with organizations such as ASUG, meeting with SAP customers to discuss how to fully realize value from SAP Support, and enabling internal SAP sales teams on how to educate their customers regarding what is available within the SAP Support portfolio.
In Kristen’s 13+ years with SAP, she has held several roles including Customer Service Manager, Customer Insight Team Manager, and Communications Manager for Product Support. She is dedicated to helping customers derive value from their SAP investments.
Passionate about customers experience with SAP support and maintenance. Mother of 3, love exploring new things, food and drink (who doesn't!), having fun, and meeting and talking to people. Do connect!!!