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#SAPinsight16 - Dallas SAPinsight Super User Conference 2016

Welcome to the 2016 Super User Conference site. Be sure to make your profile great and add a picture... people are looking! We are working on assigning session dates/times - check back soon or sign up for communications for updates! Check out the Travel Info tab below to see hotel booking information.

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TBA

INSTRUCTIONS: All sessions shown as TBA on Thursday, November 10 are confirmed sessions that have not yet been assigned a date/time.

Wednesday November 9, 2016 TBA
TBA

9:00am

Pre-Conference Workshop: Super User Leader Workshop - Building the #departmentofthefuture

If you want to attend this workshop but have not registered, contact Ashley @ aluttrell@LTCinsight.com or 469-307-8122. The fee is $99.

This year's workshop will focus on building the #departmentofthefuture. We will have breakout groups that focus on a balanced performance model for building, sustaining, and maturing a high value organization. Whether you are leading a Super User Program that has a strong focus on SAP, or a Super User Program that is business process based, this workshop is for you. This workshop is not about the technology, it's about how we support our business processes through productive users, successful projects, and more.

Moderators

Claudia Faerber

SAP Education Practice Manager, SAP

Claudia Faerber recently joined SAP Education as | a Practice Manager. Winner of the 2012 SAP/ASUG Education Best Practice Award | and the 2011 McKesson Pharmaceutical Presidents Award, her User Sustainment | methodology integrates grassroots change components, like super user networks | and strong communications, with analytic proof. The result is a picture that | not only relies on years of experience, but has the data to target users and... Read More →

Wednesday November 9, 2016 9:00am - 4:00pm
Hyatt Regency Room Cumberland K 300 Reunion Boulevard, Dallas, TX 75207 on the exhibition level

Building the Department of the Future, Workshop

TBA

SAPinsight ROI Calculator Demo Station

Feedback Survey

The SAPinsight ROI team, led by Susan Stone, Super User Leader at Sysco, and SAPinsight Leader Board Charter Member, has been working hard on this first release of a game changing tool for Super Users everywhere.

Stop by the ROI Station to meet the ROI team and get your hands on this breakthrough tool. Plug in your numbers to get your ROI calculations. Provide feedback to the team to help with development of phase 2 that will be released in 1Q17.

Thursday November 10, 2016 TBA
TBA

Solutions & Tools, Demo, Discussion

7:30am

Registration/Breakfast

Thursday November 10, 2016 7:30am - 8:30am
TBA

8:30am

Opening Address

Welcome to SAPinsight16

Meet your Conference Planning Committee and Volunteers

What to expect

Conference Layout

Thursday November 10, 2016 8:30am - 9:00am
C-141 Super User Lounge

9:00am

Day 1 Keynote - Tony Caesar, CIO and VP IT at PrimeSource Building Products

Feedback Survey

Join us as we are inspired by Tony Caesar, CIO and VP IT of PrimeSource Buidling Products, and SAPinsight Executive Advisory Boarch Chairman.

Speakers

Tony Caesar

Vice President IT and CIO, PrimeSource Building Products

Tony is an Information Technology Executive with over 26 years of domestic and international experience in sales, distribution, manufacturing, and consumer packaged goods (CPG), non-profit and financial services organizations. Part of what makes Tony unique is that he has a passion for business engagement. With that passion he serves as a motivational force to bridge IT and the business. | | Tony has an extensive... Read More →

Thursday November 10, 2016 9:00am - 9:45am
C-141 Super User Lounge

9:45am

2016 Executive Advisory Board and Leader Board Panel: What We've Been Doing and a Look Ahead

Feedback Survey

Thursday November 10, 2016 9:45am - 10:15am
C-141 Super User Lounge

10:30am

Roundtable 'Speed Learning' with Keynote speaker, Executive Board, Leader Board

Speakers

Tony Caesar

Vice President IT and CIO, PrimeSource Building Products

Tony is an Information Technology Executive with over 26 years of domestic and international experience in sales, distribution, manufacturing, and consumer packaged goods (CPG), non-profit and financial services organizations. Part of what makes Tony unique is that he has a passion for business engagement. With that passion he serves as a motivational force to bridge IT and the business. | | Tony has an extensive... Read More →

Partner/Sponsor Team Members

Henner Schliebs

Thursday November 10, 2016 10:30am - 11:00am
C-141 Super User Lounge

11:15am

Super User Program Maturity: Pillars of Success to Get There and Stay There

Feedback Survey

Let’s discuss your organization’s Super User Program maturity. Is your corporate mission declared and understood? Is your organization aligned to that mission – top to bottom? Do you have technology in place that is solid and agile enough to build and sustain an effective super user program?

Depending on the strength and maturity of these pillars, you can build your program and sustain it for many years. We will discuss what success looks like and how to celebrate it for a long time – MATURITY!!

Speakers

Mal Poulin

Senior Director, ANCILE Solutions

Thursday November 10, 2016 11:15am - 12:00pm
C-149

Building the Department of the Future, Discussion, Presentation

11:15am

What's Your Brand? (or, What's in Your Brand?)

Feedback Survey

What is a personal branding statement? It is a statement that communicates who you are in the workplace, it reflects your professional reputation and describes the value you deliver. Why does it matter? In an unpredictable world, your brand (how people see you) will make a difference in surviving RIFs, getting properly rewarded for performance and being considered for future career opportunities. Know what makes you special - if you don't create your brand, someone else will. Attend this session to learn the value of clearly defining who you are, who you serve, and making yourself known for the skills and talents a Super User brings to the organization… (like, I’m the one they call when…).

Speakers

PK Keiran

Principal, KEIR Group

PK is a sought after content strategist and brand / marketing advisor. She acts as a mentor and coach to individuals and companies to create messaging that resonates with their audiences and drives successful outcomes. In her most recent role with SAPinsider she advised global and small enterprises on how to grow their business in the SAP market space. PK is passionate about improving individual and team performance by changing the way we see and... Read More →

Thursday November 10, 2016 11:15am - 12:00pm
C-150

Continuous Education for Super Users, Discussion, Presentation

11:15am

The PrimeSource Journey to Getting and Keeping Healthy Master Data

Feedback Survey

PrimeSource will review their master data journey, business drivers for addressing master data, solution selection process, implementation of chosen solution, benefit of solution, implementation lessons learned, and future plans. Topics of the presentation will include:
• Reduce Data Migration Costs and Complexity
• Verify the accuracy of master data before it is loaded into SAP
• Accelerated Business Process Automation
• Role of Super Users for success
• Business process automation revelations
• Importance of reengineering business processes

Speakers

Ally Allen

IT Business Analyst Manager and Super User Leader, PrimeSource Building Products

I have been with PrimeSource Building Products for six years. After joining the IT department we began our SAP implementation. This process started in 2010 and was completed in June of 2014. During this implementation I served the PrimeSource Change Management Team as the SAP Business Readiness Lead. As the BR Lead I worked closely with our OCM Consultant Partner to develop a PrimeSource OCM methodology, this included developing and... Read More →

Steve Bertrand

IT Business Analyst, PrimeSource Building Products

Winshuttle Studio or Foundation

Amber Motz

Sr. Business Analyst, PrimeSource Building Products

Partner/Sponsor Team Members

Steven Branch

Configurable Management

President and CEO of Configurable Management | Configurable Management delivers excellence in SAP, Microsoft-based (including SharePoint), and Winshuttle-based solutions by deploying a cross-functional team of industry and software experts to meet the needs of our clients. Our expertise in these technologies, coupled with our experience in process-based consulting, and project scoping and management, yields superior... Read More →

Thursday November 10, 2016 11:15am - 12:00pm
C-144

Support for Business Users and Projects, Customer Story, Presentation

12:00pm

Ask the Experts - Program Maturity

Have questions about how to take your program to the next level? Meet with our experts to gain new insights, ideas, etc...

Thursday November 10, 2016 12:00pm - 12:45pm
TBA

Ask the Experts

12:00pm

Ask the Experts - ROI

Interested in the topic of ROI and you have more questions. Come discuss with the leaders who are moving this forward.

Thursday November 10, 2016 12:00pm - 12:45pm
TBA

Ask the Experts

12:00pm

Lunch

Thursday November 10, 2016 12:00pm - 1:00pm
C-141 Super User Lounge

12:00pm

Lunch Roundtable Topic: Super User Portal - What's in Your Portal?

In this collaborative roundtable discussion, attendees will join in to share and learn

What tool you use for your Super User portal

What functions and features you use in your Super User portal

Lessons learned along the journey

and more...

Thursday November 10, 2016 12:00pm - 1:00pm
TBA

Solutions & Tools

1:00pm

Case Study: Replacing Error-Prone Data Extraction from SAP ERP with the Efficiency of Automation

Feedback Survey

For many organizations, extracting data from SAP for reporting purposes is a time consuming and error prone process. To make matters worse, the end results of this lengthy task often do not reflect the latest data in the system, making timely reporting a cumbersome task. In a business climate that depends on accurate, up to the minute data, how can you increase the speed and accuracy in your reporting environment?

Attend this session to learn how Carlo Tannous, US Controller, Giorgio Companies, Inc and his team have removed manual data extraction processes from their reporting environment and replaced them with a Microsoft Excel Add-In for spreadsheet automation, gaining flexibility in report creation, time savings and improved data accuracy. They are now able to save three quarters of the day on a reoccurring Performance Package by simply refreshing their reports. Learn from the company’s experiences how automation:
• Enables live, Excel-based SAP data reporting processes in any module
• Empowers organizations with automated financial and operational analytics of live data in Excel
• Provides powerful drill-down capabilities to sub ledger details
• Complements business intelligence solutions by giving Excel “power users” live, accurate, and real-time data
• Automates report delivery to quickly get critical information to end users

Speakers

Carlo Tannous

Carlo Tannous has 20 plus years of Accounting experience in different capacities in manufacturing, logistics, and distribution. Carlo gained domestic and international accounting experience from leading roles at fortune 500 companies. Carlo is passionate about guiding and empowering his team to find ways to improve process to increase efficiency and cut costs. As the US Controller for The Giorgi Companies Inc. (TGCI), Carlo spear headed... Read More →

Partner/Sponsor Team Members

Elizabeth Davis

Excel Automation Advisor, Global Software, Inc.

I get excited about helping people automate their Excel reporting! Nothing enhances the users SAP experience via Microsoft Excel like Global Software, Inc.'s flagship Spreadsheet Server. | I have a background in accounting, reporting and analysis and software implementation. I'm looking forward to meeting you all and talking to you about your use of MS Excel!

Thursday November 10, 2016 1:00pm - 1:45pm
C-149

Solutions & Tools, Customer Story

1:00pm

Equipping to Engage: A Super User Toolkit

Feedback Survey

Every SAP project team member needs a toolkit - a handy collection of all the technologies, how-to’s, and best practices needed to do their job. Super users, in particular, require a robust toolkit as they take on the task of engaging all team members in the correct - and most productive - use of SAP. During this session, we'll highlight two key enablers: the ability to easily create and easily share learning content. Super users must be able to do both to get the 'know how' to those who 'need to know'. We'll demo the rapid authoring and publishing capabilities in SAP Productivity Pak (aka ANCILE uPerform) and highlight several organizations who've equipped their super users to engage end users.

Speakers

Ted Motley

As a Sales and Channel Manager at ANCILE, Ted Motley is responsible for business development and client consulting across large global organizations, with a specialty in ensuring organizations achieve success and see return on investment from their IT applications. Mr. Motley has over 5 years of experience connecting with senior level executives of technology organizations to develop effective strategies that will maximize the value of... Read More →

Thursday November 10, 2016 1:00pm - 1:45pm
C-150

Solutions & Tools, Training

1:00pm

Change Management and Training: General Motors end to end solution

Feedback Survey

General Motors, Customer Care and Aftersales (CCA), Organizational Change Management Team presents their end-to-end methodology and how it specifically relates to Super Users. During this presentation they will walk you through their approach to end use preparedness by analyzing, communicating and training in advance of their SAP EWM deployments and continued support through the post go live “hyper care” period. They will also share their new scalable, repeatable and innovative approach to communications and training, designed to prepare all impacted users and key stakeholders for the change and to be successful on day 1.

Speakers

Jennifer Farner

General Motors

Jennifer Farner is the Learning and Development Manager for General Motors Customer Care and Aftersales in Grand Blanc, Michigan. Jennifer began her career and love of training and development eleven years ago when she started teaching high-school students. She made the transition to corporate training but still has the heart of a teacher. She believes training is a science, and she's passionate about her work.

Gretchen Sells

Change Readiness, General Motors

Gretchen Sells has been a leader in driving positive organizational change at General Motors Customer Care and Aftersales. Utilizing the Change Agent Network, Gretchen provides tactical communications that align the organization and lower resistance to new initiatives. Gretchen is passionate about serving her fellow employees by raising advanced awareness of change and supporting their functional communication needs.

Thursday November 10, 2016 1:00pm - 1:45pm
C-141 Super User Lounge

Support for Business Users and Projects, Presentation

1:45pm

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Thursday November 10, 2016 1:45pm - 2:00pm
TBA

2:00pm

Unlocking the Value of SAP through Mobile and Web based Apps

Feedback Survey

Let Titan show you how to unlock additional value in your current SAP Investment. With the addition of Mobile Apps and Web based Apps developed on your current SAP Environment, we can show you how many SAP Customers have quickly deployed solutions that add value and simplify complex processes.

Speakers

Chris Benson

Chris has been designing and developing SAP solutions since 1996. His expertise spans Mobility, Sales Process Innovation, Enterprise Architecture, eCommerce, Sales & Distribution, as well as ABAP and he is certified in several SAP modules. | His non-work interests include family, golf and running the charity iPads4Autism.net.

Thursday November 10, 2016 2:00pm - 2:45pm
C-149

Solutions & Tools, Demo, Presentation

2:00pm

Be a Hero: Boost ROI with SAP Usability Tools

Feedback Survey

There are many, well documented benefits to addressing SAP usability: increased user productivity, stronger software adoption, fewer errors, less training -- all of which result in satisfied users and ultimately, happier customers! Yet most Super Users aren’t clear on how their unique SAP challenges might be addressed through a usability initiative. Today, we will talk about some of the common, real-world challenges of SAP usability and how to address them with tools like Liquid UI. We will also look ahead to see what SAP usability will look like in the future: from virtual and augmented reality, to Internet of Things (IoT).

Speakers

Aparna Desai

Sr. Manager, Solution Consulting, Synactive Inc

Aparna Desai manages the Global Sales Consulting team at Liquid UI. She has been the company for 14 years and oversees the company's technical sales operation. With her extensive knowledge in Liquid UI she is the trusted advisor for fortune 500 companies like Chevron, Coca-Cola, Honeywell, Tyson Foods, Cooper Industries and Tyco Electronics. Before moving in to this role she was responsible for implementing the GuiXT solution and managed the... Read More →

Harry Van Wickle

Harry Van Wickle has over 30 years experience in technology leadership roles in highly competitive markets including semiconductors, mass storage and enterprise software. | | Currently, Harry is Chief Operating Officer of Liquid UI, an SAP user experience design, software solution and consulting company headquartered in Foster City, California with offices in Tokyo, Hyderabad, Pennsylvania and Beijing. Harry is responsible for the... Read More →

Thursday November 10, 2016 2:00pm - 2:45pm
C-144

Support for Business Users and Projects, Demo, Presentation

2:00pm

Beyond Go-Live: Driving Business Value and Optimizing SAP Post Go-Live by Understanding the Users Experience & Leveraging Super Users

Feedback Survey

Many organizations prepare for go-live and expend countless resources to ensure that end users are ready. Many organizations fail to look at how focusing on end users will drive adoption post go-live. Optimization of SAP is the goal. Thinking past go-live is essential. During this session, we will explore how embedding change management culturally, using tools to evaluate end user performance, and driving a strong, sustained Super User / Power User program can help SAP customers exceed their business goals. The SAP Marriage begins at go-live. This session will ensure your organization is thinking and preparing for years to come. The presentation will
• Showcase a customer story to demonstrate the value of thinking beyond go-live.
• Review key industry standards and best practices will help drive the planning process post go-live.
• Review how end user adoption can be aligned with your Center of Excellence (COE).
• Review learning techniques that will support end user post initial training and drive the use of business processes and SAP.
• Discuss leveraging tools and techniques to confirm adoption and create focused programs to support gaps in performance.
• Discuss the importance of Super Users driving beyond go-live and their efforts becoming part of business as usual

Speakers

David Gaw

Thursday November 10, 2016 2:00pm - 2:45pm
C-150

Support for Business Users and Projects, Customer Story, Presentation

2:45pm

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Thursday November 10, 2016 2:45pm - 3:00pm
TBA

3:00pm

Allevo Makes Planning and Reporting Easy

Feedback Survey

Companies often look to technology to solve business problems. But even the best technology is no panacea. And more often than not, the root cause of many challenges may be data or process issues, not inadequate technology.
Today’s world moves quickly and meeting these modern challenges requires keen awareness, process agility, and real-time access to operational data for reporting, effective analysis, and quick, informed decisions. The needed data exists in corporate ERP systems, though it may not always be accessible in a decision-ready form. This is where Allevo can help. By combining existing tools – SAP as the authoritative system of record and Excel as a familiar user interface – we unlock synergy by leveraging existing investments. Allevo provide seamless, bi-directional, real-time access to all SAP data, from the comfort of your Excel workbook.

Allevo solves the data access problem immediately, relieving organizations from the burden of cumbersome ETL processes. This frees them up to focus more on value-added activities like performance analysis, effective planning, and timely reporting. Come see how our flexible solution can provide substantial business benefit from day-one, while also laying the foundation for transforming your business into a data-driven enterprise ready to meet the challenges of the 21st century.

Allevo makes planning and reporting a snap!

Speakers

Daniel Backhaus

Daniel has over 15 years of experience in the field of information technology and enterprise software working with clients and partners worldwide | He currently leads the US sales efforts for Allevo, the leading financial planning, forecasting and reporting solution for SAP users. He is based at Kern America’s headquarters in Atlanta, GA, the capital of the South. | Originally from Germany, Daniel has lived and worked in Germany, the... Read More →

Thursday November 10, 2016 3:00pm - 3:45pm
C-150

Solutions & Tools, Demo, Presentation

3:00pm

Payments 101

Feedback Survey

Are you comfortable with AP and AR subledger clearing and your choices within SAP? Do you wish you knew more about how the transactions worked and when to use the different transactions?

Attend this session to learn:
Tips and tricks on the F110 Payments program
Usage of manual clearing transactions such as F-53 and F-58
Innovations and changes in the payments landscape in the US such as Same day ACH, faster payments initiatives and more.

Partner/Sponsor Team Members

Amber Christian

Thursday November 10, 2016 3:00pm - 3:45pm
C-144

Solutions & Tools, Presentation

3:00pm

New Transition? Get Your Super User Process Started Early!

Feedback Survey

When Triumph converted the newly acquired Tulsa facility to Triumph systems, it was an extraordinarily smooth transition. Why? Because there was a solid plan, executive sponsorship and a good local super user program established and involved early in the process. Will discuss the process used in executing this transition including challenges, best practices, and lessons learned, as well as the key contributions from those excellent super users.

Speakers

Dave Brauchler

Sr. Director - Enterprise Applications, Triumph Vought

Conference Sponsors

NTT Data

NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA is a top 10 global... Read More →

Thursday November 10, 2016 3:00pm - 3:45pm
C-149

Support for Business Users and Projects, Customer Story, Presentation

3:45pm

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Thursday November 10, 2016 3:45pm - 4:00pm
TBA

4:00pm

Establishing a Global Super User Network

Feedback Survey

3M understands the importance of super users to the short and long-term success of their ERP implementation. With diverse businesses, operations in 70 countries around the world and approximately 90,000 employees, achieving and sustaining a network of engaged super users is no small feat. Sandy Masterson, 3M Global Super User Network Lead, will speak about their journey to establish the 3M Global Super User Network (GSUN). Critical success factors, early successes and perceived challenges in sustaining the GSUN long-term will be addressed.

Speakers

Sandy Masterson

Global Super User Network Lead, 3M

About 3M | | Carrying more power to more people with lighter power lines. Helping manufacturers make more with less through leaner processes. Automating health care data so the right people get the right information to take action. These are some of the ways 3M is working to support stronger communities and sustainable development across the globe. At 3M, we see the world's challenges clearly, and unite the people that dare to solve them. We... Read More →

Thursday November 10, 2016 4:00pm - 4:45pm
C-149

Building the Department of the Future, Customer Story, Presentation

4:00pm

Navigate Your SAP Systems to the Cloud with Ease

Feedback Survey

Learn best practices from TCS' engagements with SAP ECC, Suite on Hana and S4HANA cloud implementations from real world experiences with Lexmark and Ampleon. Hear how these high tech leaders have utilized the cloud to drive out cost, become more agile, and the strategies they found to be most successful with their cloud partner, TCS.

Speakers

Bob Carbo

Thursday November 10, 2016 4:00pm - 4:45pm
C-144

Solutions & Tools, Customer Story, Presentation

4:00pm

To Be or Not to Be a 'Citizen Data Scientist'

Feedback Survey

Data science, a rapidly growing field with a gaping skills shortage, is crucial for the success of a data-driven organization. Data scientists bring a unique blend of business acumen, the ability to acquire and prepare data for analysis, and analytical skills to extract business insights. In this session, we will show you how TIBCO Spotfire® bridges the skills gap and empowers business users with the best domain knowledge to become citizen data scientists and how to effectively use Spotfire and TERR with big data sources like SAP HANA and SAP BW to maximize your investments and generate significant value.

Speakers

Catalina Herrera

Data Scientist Catalina Herrera is an experienced problem solver in multiple industries, including Energy, Semiconductors, and Finance. As a Solutions Consultant for TIBCO Software Inc (Houston), she provides a wide range of analytics expertise to corporations, including ConocoPhillips for its Spotfire dashboards — tracking downhole failures and defect elimination and other evaluations and databases — and Banco de Brasil for its... Read More →

Thursday November 10, 2016 4:00pm - 4:45pm
C-150

Solutions & Tools, Presentation

5:00pm

Community of Excellence Award Winner Announcements

Speakers

Tony Caesar

Vice President IT and CIO, PrimeSource Building Products

Tony is an Information Technology Executive with over 26 years of domestic and international experience in sales, distribution, manufacturing, and consumer packaged goods (CPG), non-profit and financial services organizations. Part of what makes Tony unique is that he has a passion for business engagement. With that passion he serves as a motivational force to bridge IT and the business. | | Tony has an extensive... Read More →

Thursday November 10, 2016 5:00pm - 5:15pm
C-141 Super User Lounge

5:00pm

Day 1 Closing Address

Announce any changes to Friday's agenda

Instructions for reception

Prize drawings

Thursday November 10, 2016 5:00pm - 5:30pm
C-141 Super User Lounge

6:00pm

Welcome Reception at General Datatech (GDT)

We are so excited that General Datatech (GDT) is the host and sponsor for the Welcome reception for ASUG and SAPinsight. The reception will be held at their very cool office located just minutes from the Convention Center. We will be providing transportation from the Convention Center to GDT. This will be an amazing reception!

You must RAVP separately here: click here to RSVP

General Datatech (GDT)
999 Metromedia Place
Dallas, TX 75247

(View in Map)

Enjoy hor'dourves and beverages while you network and meet fellow Super Users, Community Partners, and Sponsors, ASUG members.

Thursday November 10, 2016 6:00pm - 9:00pm
GDT - General Datatech office

8:30am

ASUG Keynote: The Human Solution to Technical Challenges – Mindset is Everything

Feedback Survey

Success in any major change effort, technical or otherwise, depends largely on the way people try to implement it. When individuals and teams operate with an inward mindset, they invite resistance that undermines collaboration and creativity and ultimately dooms projects. On the other hand, when people operate with an outward mindset, they minimize friction and resistance and invite helpful responses from others—the kind of willing collaboration that project success depends upon. During this session you will learn about the practical power of outward mindset approaches and the correlation of outward mindset efforts and organizational change-effort success.

Speakers

James Ferrell

Founding and Managing Partner, The Arbinger Institute

James Ferrell is Co-Founder and Managing Partner of the Arbinger Institute. He has authored or co-authored multiple bestselling books and his publications have been translated into more than thirty languages. Mr. Ferrell has degrees in economics and philosophy and is a graduate of Yale Law School, where he serves on the Yale Law School Executive Committee. He began his career as an attorney at the major international law firm, Latham &... Read More →

Friday November 11, 2016 8:30am - 9:15am
C-140/142 - ASUG KEYNOTE

10:00am

Digital: Dealing with an evolving, smarter workforce

Feedback Survey

The world is getting smarter in the digital economy, but complexity is killing the workforce in this pursuit. Complexity is the enemy of workforce engagement and performance. People are working harder than ever, but accomplishing less. Let's explore how these changes will impact Super Users and how Super Users are increasingly essential to aid performance and bring value.

Changing of the Guard: Over 50% of the workforce will be a millennial by 2020. What is the strategy to address this new reality?

Contingent Labor is on the Rise: To drive agility and lower fixed costs companies are turning more and more to contractors and service providers. How can we meet the enablement needs of this fluid workforce?

Constant reorganization: Reorganizing to adjust to the new reality means everyone feels like they have a new job everyday. How can user adoption be achieved with this truth?

Speakers

Kerry Brown

VP User Adoption, SAP

Kerry Brown, SAP evangelist and thought leader, helps companies achieve organizational competency with SAP to create value while becoming a best-run company. An international speaker on change management, learning, social and collaboration, she interacts with diverse global occupational cultures and industries, including many Fortune customers. Previously she has worked directly for Coca Cola Enterprises, Baker Hughes and CSR. For her thoughts on... Read More →

Friday November 11, 2016 10:00am - 10:45am
C-141 Super User Lounge

Building the Department of the Future, Presentation

10:00am

The Value of Integrated Enterprise Processes - SAP's Next Generation ERP

Do not get "uber-ized" in your industry. These days you have to be agile and nimble or you get into a defensive market position instead of driving it.

Learn how S/4HANA can help you connect your enterprise and tear down departmental siloes. Value scenarios across the business demonstrate business outcomes that will make your c-suite happy and excited.

In this non-technical session you'll get filled in with the must-know facts to start your journey to become a live business.

Speakers

Lance Holbert

Friday November 11, 2016 10:00am - 10:45am
C-149

Solutions & Tools, Presentation

10:00am

Beyond Go-Live: Driving Business Value and Optimizing SAP Post Go-Live by Understanding the Users Experience & Leveraging Super Users

Feedback Survey

Many organizations prepare for go-live and expend countless resources to ensure that end users are ready. Many organizations fail to look at how focusing on end users will drive adoption post go-live. Optimization of SAP is the goal. Thinking past go-live is essential. During this session, we will explore how embedding change management culturally, using tools to evaluate end user performance, and driving a strong, sustained Super User / Power User program can help SAP customers exceed their business goals. The SAP Marriage begins at go-live. This session will ensure your organization is thinking and preparing for years to come. The presentation will
• Showcase a customer story to demonstrate the value of thinking beyond go-live.
• Review key industry standards and best practices will help drive the planning process post go-live.
• Review how end user adoption can be aligned with your Center of Excellence (COE).
• Review learning techniques that will support end user post initial training and drive the use of business processes and SAP.
• Discuss leveraging tools and techniques to confirm adoption and create focused programs to support gaps in performance.
• Discuss the importance of Super Users driving beyond go-live and their efforts becoming part of business as usual

Speakers

David Gaw

Michele Snead

Michele Snead, Director of Performance Consulting has been consulting for the past 19 years. David Gaw, Performance Consultant, has been consulting for the past 15 years. Michele and David have worked with large and small organizations driving end user adoption. For the past few years, focus has shifted to driving optimization and ensuring Change Management, Communication, Training, and Performance Support are built into the long-term program... Read More →

Friday November 11, 2016 10:00am - 10:45am
C-150

Support for Business Users and Projects, Customer Story, Presentation

10:45am

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Friday November 11, 2016 10:45am - 11:00am
TBA

11:00am

SAP Super User Stories from the Field

Feedback Survey

SAP interfaces with super user leaders every day. We hear their unique challenges. We celebrate their successes. In this session we'll discuss some of what we are seeing in the digital transformation at our customers, the movement to S4/HANA, and how our customers' super user programs area having to adjust.

Speakers

Claudia Faerber

SAP Education Practice Manager, SAP

Claudia Faerber recently joined SAP Education as | a Practice Manager. Winner of the 2012 SAP/ASUG Education Best Practice Award | and the 2011 McKesson Pharmaceutical Presidents Award, her User Sustainment | methodology integrates grassroots change components, like super user networks | and strong communications, with analytic proof. The result is a picture that | not only relies on years of experience, but has the data to target users and... Read More →

Friday November 11, 2016 11:00am - 11:45am
C-141 Super User Lounge

Building the Department of the Future, Customer Story, Discussion

11:00am

SAP ECC Reporting Tips & Tricks

Feedback Survey

In this session you will learn real world tips and tricks for more effective query building and reporting in SAP on the user side. This session is intended for the business Super User.

Speakers

Farhan Kidwai

Senior Business Data Analyst/Six Sigma Green Belt & Super User All Star, McKesson

SAP, Business Objects, Data Analysis, Excel, Access, BW

Friday November 11, 2016 11:00am - 11:45am
C-149

Continuous Education for Super Users, Training

11:00am

Why do you need Excel with your S/4 HANA environment?

Feedback Survey

Are you using S/4 HANA or planning to implement in the near to long-term future? Learn from Excel4apps how to leverage your SAP and Microsoft investments by accessing real-time data in Excel from your S/4HANA environment. Learn how to provide your SAP users, particularly those in Finance and Controlling, with a self-service tool which enables them to write their own ad-hoc reports without relying on IT. SAP users can utilize Excel to help to bridge the reporting gaps of Fiori and Analysis for Office.

Speakers

Mark Pockl

Solutions Specialist, Excel4apps

Mark Pockl is a Solutions Specialist with Excel4apps, a provider of best-in-class Ex-cel-based financial reporting for Oracle and SAP users worldwideWith more than 18 years IT experience, including programming development, system configuration, re-port/query writing and business analysis, Mark has a wealth of SAP knowledge, spe-cifically in the FICO area. He has worked on 5 full-cycle SAP implementations as a FICO Sr. Systems Analyst. He also has... Read More →

Friday November 11, 2016 11:00am - 11:45am
C-150

Solutions & Tools, Demo, Presentation

11:45am

Lunch

Friday November 11, 2016 11:45am - 1:00pm
C-141 Super User Lounge

1:00pm

Setting up a SAP Center of Excellence

Feedback Survey

In today's business environment, making use of all assets is imperative. With the large investments that companies have made in their SAP environments, organizations should look at every option to maximize that investment. SAP Centers of Excellence in organizations have track records of helping companies maximize their return on their SAP investment. Join us for a session that discusses the challenges and benefits of setting up a SAP Center of Excellence.

Speakers

Mark Vasinda

Mark started his IT career as a main frame COBOL programmer and in 1994 was the Project Leader on one of the first US FI/CO implementations of R/3. With over 20 years of SAP experience in implementation, sales, consulting, operational and management roles, Mark has seen all of the facets of SAP in the business place. He has been both a customer and an employee of SAP. He knows the product well and has helped many customers implement, run and... Read More →

Friday November 11, 2016 1:00pm - 1:45pm
C-149

Building the Department of the Future, Discussion, Presentation

1:00pm

Super Users winning Gold and Silver through Certifications

Feedback Survey

Learn how Cargill has designed a selection and certification program where Super Users can work to improve their skills and become Cargill-SAP Certified. By leveraging personality assessments and gamification, Cargill has taken Super User certification to a whole new level.

Speakers

Marsha Henry

Global Change Management Leader, Cargill

Trevor Senn

Change & Education Consultant, Cargill

8+ years involved in numerous Change Management projects across a broad selection of industries - including Finance, Utilities, Agriculture, and Retail. Experiences focus on managing change for clients - application upgrades, business process improvements, and competency modeling. | | Specialties: Change Management, Project Management, Strategy, Critical Thinking, Team Development, Cross-Functional Team Leadership

Friday November 11, 2016 1:00pm - 1:45pm
C-141 Super User Lounge

Continuous Education for Super Users, Presentation

1:00pm

Exploring Virtual Reality within L&D

Feedback Survey

Virtual Reality (VR) is an entirely new media for content presentation and consumption, and businesses have already started to examine the opportunities to apply this new digital paradigm to their businesses processes.

Deloitte Global predicts VR will have its first 1 billion dollar year in 2016, yet there are many businesses and consumers unaware of the technology. VR and immersive technologies will fundamentally shift the way people interact with companies.

Join Dexler Education to see the key features of VR through different devices including the range of headsets from Google Cardboard to Samsung Gear in an engaging interactive discussion and see how VR is being used in training today.

Speakers

John Stedman

Head of US Operations, Dexler Education USA, Inc.

Dexler is a SAP Partner with offices in 8 countries. Dexler Education USA is based in Plano and provides innovative digital learning and user enablement services across North America. We specialize in WPB and SAP UEM by KNOA, as well as custom e-learning using state-of-the-art learning tools and methodologies.

Friday November 11, 2016 1:00pm - 1:45pm
C-150

Solutions & Tools, Demo, Presentation

1:45pm

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Friday November 11, 2016 1:45pm - 2:00pm
TBA

2:00pm

Super User Value, Can You Prove It? You Bet You Can.

Feedback Survey

Come listen to Gus as he talks about his ROI Calculator journey at HollyFrontier. He will share with you how he went from anecdotal achievements to resounding ROI metrics.

The several steps taken onto building a healthy Super User Program all generate positive feedback and plenty of motivational stories to share. However when it comes to translating Super User activities into measurable data a new set of challenges are presented to Super Users and Super Users Leaders. This is especially important when trying to improve buy-in across the company, from managers to c-suite executives.

What should you be measuring? What tools to use to keep track of achievements? How to present metrics and demonstrate value across the business?

Speakers

Gus Lopes

Super User Leader - ERP Training Developer, HollyFrontier

Gus Lopes - Super User Leader and ERP Training Developer, Business Process Development HollyFrontier Corporation (NYSE: HFC) is among the largest independent petroleum refiners in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. In his current position, Gus Lopes is responsible for the coordination of the Super User program as well as enterprise projects training initiatives. Gus... Read More →

Friday November 11, 2016 2:00pm - 2:45pm
C-141 Super User Lounge

Building the Department of the Future, Customer Story, Demo

2:00pm

Enhance the Productivity of Your SAP Controlling Implementation

Feedback Survey

Presenter will share expert tips that may help boost productivity in CO. Key tips in configuration, master data maintenance, transaction processing and period-end closing will be covered. Each tip will be explored on below factors:
• What does it do (functionality overview)
• Where will it help you (benefits)
• Why use it (what pain areas will be addressed)
• How to use it (configuration / data / cutover steps to implement this tip)
Walk away from this session with an understanding of the tips to boost your organization’s productivity in SAP Controlling

• How to effectively use FI, CO and MM period locks: Fine-tune your month-end task-list by leveraging the functionality of FI, CO and MM period locks. Ensure a smooth financial close by scheduling month-end close tasks by leveraging features of FI, CO and MM period locks.
• When to run batch jobs for WIP, Variance and Settlement: Remove person-dependency and ensure jobs are run automatically by the system. Optimize system performance by scheduling these tasks during off-peak hours.
• Learn which cost allocation method is best for you - distribution or assessment. Learn how to optimize performance of these resource intensive transactions. Control overall close time-lines by optimizing allocation cycles. Reduce overall month-end close timeline even if a cycle has to be re-executed
• Review various cost objects in controlling available for tracking costs. Learn which transaction codes are involved for each cost object (e.g. production order, process order, product cost collector, cost center, internal order, WBS element and so on).

Speakers

Ashish Sampat

SAP FI/CO Consultant, Freelance (Independent)

Ashish Sampat is a qualified finance and costing professional with nearly two decades of industry experience in the SAP Finance and Controlling space. Ashish has been an SAP consultant for most of his career with various consulting organizations and now works as an independent SAP FI/CO consultant. He has provided solutions in several areas of SAP Controlling including product costing, material ledger, and cost center accounting to global clients... Read More →

Friday November 11, 2016 2:00pm - 2:45pm
C-150

Solutions & Tools, Presentation

2:00pm

Go Faster: Integrating technology to your SAP strategy to Accomplish Business Process and Change Management Faster and with Less Risk

Feedback Survey

Three Key learning Points:

How technology can be integrated to achieve better business visibility
1. Reduce testing when implementing SAP application change by making automated impact analysis a part of your testing strategy
2. Ensure better quality control across the business

Change is the one constant in the SAP lifecycle. Major and minor releases all drive change. At the same time, every SAP customer is trying to “Go Faster”, avoid risks and lower costs. Learn how customers have used LiveCompare and LiveModel technology to manage change and to enable effective business communication. Understand how technology is used to reduce business risk and to ensure quality assurance. Hear firsthand how customers have used LiveModel to improve integration between people, processes and technology, and how LiveCompare has reduced testing by 80% in average, lowering operational costs at no risk.

Learn how to analyze the impact of change on y code, configuration and data, as well as security settings. Understand exactly what you need to test and why. Hear how a number of organizations take advantage of automation technology to deliver projects and operational change to the business on time, with less risk and under budget.

Speakers

David Pickrell

Director of Partner Business Development, Intellicorp

David has been involved in the testing market for 8 years, focusing on testing very large ERP systems. He has worked with both the end user and consulting companies, to help them develop efficient testing solutions for testing these very complex applications and business processes. David has also lead product development efforts for software vendor testing companies. These experiences have led to a shift in focus from large test coverage to the... Read More →

Friday November 11, 2016 2:00pm - 2:45pm
C-149

Solutions & Tools, Presentation

2:45pm

Break for networking and visiting sponsors/partners

Take time to

Continue a conversation with a new connection.

Meet some new connections.

Visit partners and sponsors to learn about products from that can boost productivity.

Friday November 11, 2016 2:45pm - 3:00pm
TBA

3:00pm

Super Users and Super Generations

Feedback Survey

Working with the different generations in your super user group. What are the four major generations in the workplace now. Exploring the generation gap/differences. How the Celanese customer service super user group is growing and using generational differences to our advantage.

Speakers

Cindy Kemp-Smith

Super User Leader -Customer Service, Celanese

Cindy has worked at Celaness for sixteen years in many different roles - customer service, issues resolution, production planning, buiness process specialist, global efficiencies, global process ownership, super user and super user leader. She has three children, two grandchildren, and loves to travel the world with her family, friends, and camera.

Friday November 11, 2016 3:00pm - 3:45pm
C-141 Super User Lounge

Continuous Education for Super Users, Customer Story, Training

3:00pm

Driving value through Digital Transformation: Building the Business Case

Feedback Survey

The pace of change across industries is staggering with no end in sight. Innovation and business process transformation is necessary to reduce cost, improve free cash flow and sustain capital efficiency. This session will focus on how SAP is helping the customers;
• Drive innovation and best practices across industries
• Leverage customer engagement methodology to build value proposition
• Adopt Value Engineering assets and tools to drive continuous improvements

Speakers

Sharad Nagaich

Sr. Advisor, Industry Value Engineering, SAP America

Friday November 11, 2016 3:00pm - 3:45pm
C-150

Solutions & Tools, Presentation

3:00pm

What's In That SAP Support Toolbox that can Help Me?

Feedback Survey

Knowing is half the battle in today’s world. Technology is moving so rapidly, we all know how difficult it is to keep up and understand what’s available to you, when to use it, and who to contact.
When you think about SAP Support, do you think about things like virtual training and learning at your convenience and in a learning style that you prefer? How about support services that can help with upgrade projects or improve/optimize your current business processes? Or perhaps tools that will quickly and easily help you identify and choose functionality THAT YOU ALREADY OWN but aren’t using? If your answer to these questions was TELL ME MORE!, then you should join us! Come ready to learn about the different tools, education, and services that are available to YOU and already included at no additional cost as an SAP Enterprise Support customer that will put YOU in the know. We’ll even throw in the toolbox!

Speakers

VerNeil Mesecher

Sr. Director - Customer Engagements MGTM - North America, SAP America

I enjoy helping SAP customers realize value from their Support investments, volunteering to support Veterans and special needs kids and adults, traveling and pursuing hobbies such as flying, Harley riding and ranching.

Kristen Scheffler

Sr. Manager Customer Engagements - North America Maintenance Go To Market, SAP

Passionate about customers experience with SAP support and maintenance. Mother of 3, love exploring new things, food and drink (who doesn't!), having fun, and meeting and talking to people. Do connect!!!

Friday November 11, 2016 3:00pm - 3:45pm
C-149

Solutions & Tools, Demo, Presentation

4:00pm

Day 2 Closing Session

Announce any changes to Friday's agenda

Instructions for reception

Prize drawings

Friday November 11, 2016 4:00pm - 4:30pm
C-140/142 - ASUG KEYNOTE

2:00pm

CANCELLED - More Resources: Yay!

Limited Capacity full

Feedback Survey

THIS SESSION HAS BEEN CANCELLED. WE WILL TRY TO SCHEDULE THIS AS A POST CONFERENCE WEBINAR.

Building a global super user team:
Why is a global team needed?
Challenges of one global team?
Creating a successful a global team?

Saturday November 12, 2016 2:00pm - 2:45pm
TBA

Breaks, Customer Story, Presentation