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Thursday, November 10 • 2:00pm - 2:45pm
Beyond Go-Live: Driving Business Value and Optimizing SAP Post Go-Live by Understanding the Users Experience & Leveraging Super Users

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Many organizations prepare for go-live and expend countless resources to ensure that end users are ready. Many organizations fail to look at how focusing on end users will drive adoption post go-live. Optimization of SAP is the goal. Thinking past go-live is essential. During this session, we will explore how embedding change management culturally, using tools to evaluate end user performance, and driving a strong, sustained Super User / Power User program can help SAP customers exceed their business goals. The SAP Marriage begins at go-live. This session will ensure your organization is thinking and preparing for years to come. The presentation will
• Showcase a customer story to demonstrate the value of thinking beyond go-live.
• Review key industry standards and best practices will help drive the planning process post go-live.
• Review how end user adoption can be aligned with your Center of Excellence (COE).
• Review learning techniques that will support end user post initial training and drive the use of business processes and SAP.
• Discuss leveraging tools and techniques to confirm adoption and create focused programs to support gaps in performance.
• Discuss the importance of Super Users driving beyond go-live and their efforts becoming part of business as usual


Thursday November 10, 2016 2:00pm - 2:45pm

Attendees (12)