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Friday, November 11 • 8:30am - 9:15am
ASUG Keynote: The Human Solution to Technical Challenges – Mindset is Everything

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Success in any major change effort, technical or otherwise, depends largely on the way people try to implement it. When individuals and teams operate with an inward mindset, they invite resistance that undermines collaboration and creativity and ultimately dooms projects. On the other hand, when people operate with an outward mindset, they minimize friction and resistance and invite helpful responses from others—the kind of willing collaboration that project success depends upon.  During this session you will learn about the practical power of outward mindset approaches and the correlation of outward mindset efforts and organizational change-effort success.

avatar for James Ferrell

James Ferrell

Founding and Managing Partner, The Arbinger Institute
James Ferrell is Co-Founder and Managing Partner of the Arbinger Institute. He has authored or co-authored multiple bestselling books and his publications have been translated into more than thirty languages. Mr. Ferrell has degrees in economics and philosophy and is a graduate of... Read More →

Friday November 11, 2016 8:30am - 9:15am CST
C-140/142 - ASUG KEYNOTE