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Friday, November 11 • 2:00pm - 2:45pm
Super User Value, Can You Prove It? You Bet You Can.

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Come listen to Gus as he talks about his ROI Calculator journey at HollyFrontier.  He will share with you how he went from anecdotal achievements to resounding ROI metrics.

The several steps taken onto building a healthy Super User Program all generate positive feedback and plenty of motivational stories to share. However when it comes to translating Super User activities into measurable data a new set of challenges are presented to Super Users and Super Users Leaders. This is especially important when trying to improve buy-in across the company, from managers to c-suite executives.

What should you be measuring? What tools to use to keep track of achievements? How to present metrics and demonstrate value across the business? 

avatar for Gus Lopes

Gus Lopes

Super User Leader - ERP Training Developer, HollyFrontier
Gus Lopes - Super User Leader and ERP Training Developer, Business Process Development HollyFrontier Corporation (NYSE: HFC) is among the largest independent petroleum refiners in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. In his current position, Gus Lopes is responsible for the coordination of the Super User program as well as enterprise projects training initiatives. Gus... Read More →

Friday November 11, 2016 2:00pm - 2:45pm
C-141 Super User Lounge

Attendees (16)